

You need to restore autodiscover XML file to the web server hosting to your website.Īfter placing the file, you can check the autodiscover using the MS Remote Connectivity Analyzer.Īll the three methods require only some changes in the hosting web server and the autodiscover may start working again.

Put the XML redirect file on the web server of the hosting domain. The second method is to use the SRV DNS record to make the autodiscover feature useful again. You can visit the URL by logging in to the Outlook Web Apps if the error returns the ErrorCode 600, then you can go ahead to add the CNAME record to the external DNS. Use the Autodiscover URL and check whether it is working – Let us see some useful techniques one by one – Troubleshoot the Autodiscover not working problemĪn administrator can try multiple methods to diagnose and troubleshoot to remove the error related to the autodiscover feature. They both tell about the health of Autodiscover, and it is imperative in case of an error or corruption.
#MAC OFFICE 365 CHECK FOR UPDATES OFFLINE#
The command will check the health of auto discover feature and bring a list of all the related services like – availability service, offline address book, and unified messaging. Test-OutlookWebServices -identity: –MailboxCredential (Get-Credential) If you are facing the autodiscover error, then you can check the status of the autodiscover using the PowerShell command or MS Outlook. The user profile is automatically configured and requires the least assistance from the user. Verify the Auto discover not working issueĪuto discover is an advantageous feature which lets the user account automatically connect to Exchange Online. Auto-mapping within a shared mailbox does not work.Outlook will not connect to the mailbox.The CNAME record is not set up correctly, or it is not existingĪpart from these errors, you can get multiple symptoms related to the auto to discover issue –.

#MAC OFFICE 365 CHECK FOR UPDATES VERIFICATION#
This situation is contrary to the normal pop-up of the dialogue box asking permissions to the website for Office 365 account configuration via Autodiscover URL and server settings which involves the verification of DNS for Autodiscover record basically. When autodiscover is not working for an Office 365 account, then it gives the error – Autodiscover cannot process the given e-mail address. It works automatically and the mailbox is connected along with all the folders. There is a feature called autodiscover that connects with the server with minimum information.

Only the credentials (email address and password) help to establish a secure connection. When the user configures an Office 365 account in Outlook, then the application does not require maximum details to connect with the server.
